Terms Of Service & Coaching Agreement

Effective Date: April 26, 2026

This Coaching Agreement (“Agreement”) is entered into between Kalle Williams Coaching (“Coach”) and the purchasing client (“Client”).

By purchasing ELITE COACHING, the Client agrees to be legally bound by the terms set out below.

1. SERVICES

The Coach agrees to provide online fitness coaching under the ELITE COACHING program. Services may include, but are not limited to:

Individualised training programming
Individualised nutrition guidance
Weekly coaching consultations
Direct messaging support
Form review and technique feedback
Progress monitoring and program adjustments
Access to coaching software/platforms
Accountability and ongoing support
Coaching resources as provided by Coach

All services are delivered digitally and tailored at the Coach’s discretion based on Client needs, compliance, and progress.

2. TERM & COMMITMENT

All services are delivered digitally and tailored at the Coach’s discretion based on Client needs, compliance, and progress.

The Client acknowledges and agrees that:

The Agreement constitutes a binding 6-month commitment
Early termination by the Client does not automatically cancel outstanding payment obligations
The Client remains responsible for the full agreed term unless otherwise agreed in writing by the Coach

3. PAYMENT TERMS

Full payment or agreed instalment plan must be completed as specified at checkout or invoice
Payment confirms enrollment and reserves the Client’s place in the program
All fees are non-transferable
Pricing is locked for the duration of the Client’s Agreement

Failure to meet payment obligations may result in suspension or termination of services without release from contractual payment obligations.

4. TERMINATION RIGHTS

The Coach reserves the right to terminate, suspend, or restrict Client access to the services at any time, without refund, in cases including but not limited to:

Misconduct, abuse, harassment, or disrespectful behaviour toward the Coach
Failure to comply with the coaching program or repeated non-engagement
Non-payment, failed payments, or payment disputes
Misuse of coaching materials, systems, or services

In such cases, the Coach may immediately revoke access to all coaching services and platforms.

“The Coach reserves the right to terminate access at any time in cases of misconduct, abuse, or non-payment.”

Termination under this clause does not release the Client from any outstanding payment obligations under this Agreement.

5. PAUSE POLICY

The Client may request a temporary pause of the coaching program for a maximum period of fourteen (14) consecutive days.

Pause requests may be granted at the Coach’s sole discretion and must be submitted in writing.

Where a pause is approved:

The coaching subscription/term will be extended by the duration of the approved pause
Access to coaching support and services may be temporarily suspended during the pause period
The Client will not receive active coaching delivery during the paused period

The Coach is not obligated to approve pause requests and may refuse them where deemed inappropriate, unnecessary, or misused.

Only one pause period of up to 14 days may be granted unless otherwise agreed in writing by the Coach.

6. REFUND POLICY (30-DAY GUARANTEE)

The Client may request a refund within 30 calendar days of the start date.

Refund requests must be submitted in writing to the Coach. Approval is at the Coach’s discretion and subject to review of engagement and participation.

No refunds will be granted after the 30-day period.

7. CLIENT RESPONSIBILITIES

The Client acknowledges that results are not guaranteed and depend entirely on individual adherence.

The Client agrees to:

Follow the program to the best of their ability
Provide accurate and honest information regarding progress
Communicate challenges in a timely manner
Take responsibility for personal implementation

8. HEALTH & WAIVER OF LIABILITY

The Client understands that participation in fitness and nutrition programming involves inherent risk.

The Client agrees that:

They participate voluntarily and at their own risk
They have consulted, or will consult, a medical professional prior to participation if required
The Coach is not a medical professional

To the fullest extent permitted by law, the Coach shall not be held liable for any injury, illness, loss, or damages arising from participation in the coaching program.

9. COMMUNICATION

By entering this Agreement, the Client consents to receive communication from the Coach relating to coaching delivery, updates, and progress management via digital platforms.

10. PROGRAM MODIFICATIONS

The Coach reserves the right to modify or adjust training, nutrition, or support structures at any time to optimise Client results or service quality.

Any material changes will be communicated to the Client.

11. INTELLECTUAL PROPERTY & TESTIMONIAL RIGHTS

The Coach reserves the right to modify or adjust training, nutrition, or support structures at any time to The Client acknowledges that all coaching materials, systems, and methodologies remain the intellectual property of the Coach.

The Client grants the Coach a perpetual, worldwide, royalty-free licence to use any submitted or generated content for marketing and promotional purposes. This includes but is not limited to:

Progress photos and transformations
Training footage
Written or verbal testimonials
Screenshots of communications (excluding sensitive personal data where applicable)
Before and after comparisons

The Coach may use such materials across any marketing channel without further approval or compensation.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Coach shall not be liable for any indirect, incidental, consequential, or special damages arising from participation in the services provided under this Agreement.

13. GOVERNING LAW

This Agreement shall be governed and construed in accordance with the laws of Belgium.

14. ENTIRE AGREEMENT

This document constitutes the entire Agreement between the parties. No verbal statements or prior communications shall override these terms unless formally agreed in writing.

Contact

Kalle Williams Coaching

Email: Kallewmsbusiness@gmail.com